The City of Tshwane, one of South Africa’s prominent metropolitan municipalities, is offering exciting opportunities for qualified and dedicated individuals to join their Human Settlements Department. The department is currently seeking candidates for three Administrative Officer positions within the Beneficiary Administration and Conveyancing Section. This article will guide you through the job details, requirements, and the benefits of applying for these positions. If you are passionate about contributing to the development of the city while growing your administrative career, this could be the perfect opportunity for you.
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- Post Title: Administrative Officer (3 Posts)
- Reference Code: HOSD117-2025 (E)
- Location: Pretoria Central
- Department: Human Settlements
- Division: Human Settlements Administration
- Section: Beneficiary Administration and Conveyancing
- Job Level: T7
- Salary Scale: R242 640,00 – R337 008,00 per annum
- Estimated Remuneration Package: R340 769,00 – R460 882,00 per annum
- Closing Date: 30 June 2025
The role of an Administrative Officer is crucial in ensuring the smooth functioning of the Human Settlements department, with a primary focus on managing the National Housing Needs Register and assisting with housing subsidy applications. This is an exciting role for those who thrive in administrative environments and enjoy assisting the community with housing-related matters.
Key Responsibilities
As an Administrative Officer in the Beneficiary Administration and Conveyancing Section, your duties will encompass a wide range of administrative tasks, including:
- Handling Enquiries and Complaints:
- Respond to housing-related inquiries and complaints, either in person or over the phone.
- Serve as the first point of contact for beneficiaries seeking assistance with title deeds and other housing matters.
- Data Management:
- Collate statistics and other relevant data for reporting purposes.
- Maintain an efficient and organized filing system, ensuring that all records are accurate and up to date.
- Administrative Support:
- Provide logistical and general administrative support to the section.
- Compile minutes of meetings as required and assist with general office duties.
- Title Deeds Liaison:
- Assist beneficiaries in collecting their title deeds and manage the necessary documentation.
- Open new housing files and ensure they are correctly maintained.
- Collaboration with Financial Services:
- Work closely with Group Financial Services regarding billing and payment matters related to consumer accounts and deposits.
- Data Capturing and Typing:
- Conduct data capturing and help with typing correspondence for the section.
- Additional Administrative Duties:
- Be ready to handle any other tasks as delegated by supervisors to ensure the smooth operation of the section.
Qualifications and Experience Required
To be eligible for this position, candidates must meet the following minimum requirements:
- Educational Qualification:
- A Grade 12 certificate is essential.
- Experience:
- At least six months’ relevant experience in an administrative support environment, particularly with knowledge of housing subsidies and title deeds.
- Other Requirements:
- Candidates must undergo a criminal record check, and be willing to have their fingerprints taken by the Tshwane Metro Police Department at their own cost.
- Proficiency in computer literacy is required.
Personal Attributes and Competencies
The City of Tshwane is looking for candidates who possess the following personal qualities and professional skills:
- Ethical and Professional: A strong sense of integrity and professionalism.
- Effective Communication: Ability to communicate clearly, both verbally and in writing, with colleagues and beneficiaries.
- Attention to Detail: High level of accuracy in performing administrative duties and managing records.
- Team Player: Ability to work well within a team environment, sharing responsibilities and collaborating effectively.
- Adaptability and Flexibility: The ability to adapt to changing work demands and deadlines.
- Time Management: Strong organizational and coordination skills, ensuring all tasks are completed within the required timeframe.
- Independent Work Capability: Ability to perform duties without constant supervision, especially in high-pressure situations.
Salary and Benefits
The position offers an attractive salary scale ranging from R242,640.00 to R337,008.00 per annum, with an estimated remuneration package between R340,769.00 and R460,882.00 per annum. This package reflects the City of Tshwane’s commitment to rewarding employees for their dedication and hard work.
How to Apply
To apply for one of these Administrative Officer vacancies, candidates must submit their application by the closing date of 30 June 2025. Please refer to the job reference code HOSD117-2025 (E) when applying.
For further inquiries, contact Sarah Shiburi at (012) 358 8237 for more details regarding the application process or any clarification needed.
Why Work for the City of Tshwane?
Working for the City of Tshwane offers a unique opportunity to contribute to the growth and development of one of South Africa’s largest and most dynamic cities. The Human Settlements department plays a pivotal role in improving the quality of life for the city’s residents through effective housing management. As an Administrative Officer, you will be a key player in ensuring that services are delivered efficiently and that citizens’ housing needs are met.
In addition to the satisfaction of public service, employees of the City of Tshwane enjoy competitive salaries, job security, and the chance to grow within the municipal environment.
Also check: From Personal Details to References: Building a Professional CV in 7 Easy Steps
If you meet the qualifications and are eager to join a progressive, dynamic team, the Administrative Officer position at the City of Tshwane may be the perfect fit for you. By applying, you will not only be advancing your career but also contributing to the improvement of housing services in Pretoria and surrounding areas.
Apply now to make a meaningful impact on your community while growing in a rewarding administrative career.
