NSFAS Fraud Alert – Beware of Fake Websites and Agents

The National Student Financial Aid Scheme (NSFAS) is South Africa’s official government bursary scheme, designed to help students from disadvantaged backgrounds access higher education. Every year, NSFAS funds hundreds of thousands of students at universities and TVET colleges across the country.

Unfortunately, the popularity of NSFAS also attracts scammers, especially during application and allowance payment seasons. Fraudsters create fake websites, pose as “agents,” or offer “guaranteed” approvals — often in exchange for money. This article aims to help students identify fraud, stay safe, and protect their personal information.

Common NSFAS Scams to Watch Out For

Scammers are constantly inventing new ways to trick students. Some of the most common scams include:

• Fake NSFAS websites that look almost identical to the official one but ask for banking details or upfront fees.
• “NSFAS agents” promising guaranteed funding approval for a payment or “processing fee.”
• Phishing emails and SMSes claiming you’ve been approved and requesting your login or ID details.
• Social media pages or WhatsApp groups pretending to be NSFAS support but asking for personal or financial information.
• Fake allowance payment messages telling students to “reconfirm” banking details to release funds.

How to Identify a Fake NSFAS Website or Agent

Spotting fraud can save you from losing your money or compromising your personal data. Here’s how to check if a website or agent is fake:

• Look at the URL carefully. The official NSFAS website is www.nsfas.org.za. Anything else (e.g., “.com” or “.net”) is fake.
• Check for secure connections. Legitimate sites have “https” in the URL with a padlock symbol.
• Watch for poor grammar and spelling. Fraudulent websites and messages often contain obvious mistakes.
• NSFAS does not charge application or processing fees. Anyone asking for money upfront is a scammer.
• NSFAS does not use private agents or consultants. Applications are free and only processed through official channels.

Official NSFAS Application & Communication Channels

Students should only use these official NSFAS platforms to apply, upload documents, or seek information:

• Website: www.nsfas.org.za
• MyNSFAS student portal: Access via the official website.
• Social Media: Official accounts on Twitter/X, Facebook, and Instagram are verified with blue checkmarks.
• Email: [email protected] (official contact address).
• Toll-free Call Centre: 0800 067 327

If in doubt, always cross-check contact details on the official website.

Real Stories: How Students Got Scammed

• A student at a TVET college lost R2,500 after paying a fake “agent” who promised fast-track NSFAS approval.
• Another student received a phishing email and unknowingly gave away their MyNSFAS login details — leading to stolen allowance funds.

Stories like these are unfortunately common, but they highlight why vigilance is essential.

What To Do If You Suspect NSFAS Fraud

If you think you’ve encountered a scam or accidentally shared your information:

1. Contact NSFAS immediately through the official channels.
2. Report the fraud to the South African Police Service (SAPS).
3. Notify your bank if you’ve given out banking details.
4. Change your MyNSFAS password immediately if compromised.
5. Warn your classmates or friends so others don’t fall victim.

How to Protect Yourself from Scammers

• Only apply for NSFAS through the official website.
• Never pay money to an “agent” or third party.
• Keep your ID number, banking details, and MyNSFAS login secure.
• Double-check the legitimacy of emails, SMSes, or calls.
• Follow NSFAS’s verified social media accounts for updates.
• Stay informed about deadlines and official announcements to avoid relying on hearsay.

Read more: ABSA Fellowship Programme 2026 – Scholarship / Bursary

FAQs

Q: Does NSFAS use agents to help students apply?
No. All applications are free and handled directly through the official NSFAS platforms.

Q: Can NSFAS ask for my banking PIN or password?
Never. NSFAS will never request sensitive information like your PIN or online banking password.

Q: How do I know if a social media page is real?
Check for the blue verification tick and cross-reference posts with the official NSFAS website.

Q: What should I do if I paid someone claiming to be from NSFAS?
Report the matter immediately to NSFAS and SAPS. You may also need to contact your bank to secure your account.

Also check: NSFAS Appeal Process: How to Contest Your Application Outcome

NSFAS is a lifeline for thousands of students, but scammers are taking advantage of its popularity. By using only official channels, keeping your personal information secure, and staying alert to fake websites and agents, you can protect yourself and your funding. Always double-check before you click, pay, or share details — and remember, NSFAS will never ask you for money to process your application or release your allowance.